Practice Management & Consulting

Each week, your office schedules hundreds of appointments. Scheduling duties like negotiating follow-ups, sending reminders, and creating new appointments are all pivotal to a successful clinical workflow. That said, they can also suck up a ton of your staff’s time, which is often at a premium.

Online scheduling software programs eliminate wasted time and increase medical office efficiency. Here are the top 5 reasons for considering an online scheduling software this year.

How to and 101 on finding metrics that work for you!

Operating a medical practice is more than just practicing medicine. Whether you’re a veteran physician with an established practice, or a novice practitioner branching out for the first time, the business side of your medical office can be overwhelming. You have two full time jobs…business owner and doctor.

You don’t have to do it alone. Medical practice management consulting helps independent practices achieve their goals without sacrificing patient care quality. They guide you through the business side of practicing medicine.

Here are 5 benefits you can expect from a practice management consultant.

Payment processing is one of those things that should just work. You shouldn’t really need to spend much time worrying about it and no news is good news right? The problem is that the industry is largely predatory when it comes to contracting and rates, especially with medical offices. Worse still, support is quite frequently outsourced and/or has pretty low bar for the definition of support/services.

While many medical offices run like a business, they have drastically different needs for payment processing. The average business worries about protecting customer payment information. For a medical practice, however, a breach in security compromises patient medical information. Medical offices also have strong use cases for mobile payments, embedded statement payment options, online payment options and beyond.

Your practice’s most valuable asset is its people. They determine the type of practice you run, whether it’s friendly and efficient, or cold and unproductive.

Many smaller practices mismanage human resources. They don’t have a separate HR specialist or department, and the practice manager must negotiate HR issues and complaints.

Without proper handling, HR issues reduce office productivity and create hostile work environments. Below are the most common HR issues that plague medical practices – and how to fix them!

In a fast, demanding medical environment, an empty position can devastate productivity.

Hiring an ill-fitting staff member further damages productivity. Never mind the precious time training a person who can’t complete the job correctly, doesn’t fit culture, or is mis-aligned with expectations…the wrong hire creates even more work for the senior members, and you have to repeat the process as soon as you decide to move on and scrap the wasted resources.

Here are 8 steps to hire the right staff member for your practice (and save your productivity)!

A medical practice needs more than just doctors to function at a high level — it’s more than just a patient treatment facility…it’s a small business and a community, with all the associated complexities. It needs strategic vision, a business plan, a guiding hand, a day to day leader and a right hand to the physican. Without a good practice manager, a medical office risks reduced patient care quality, reduced revenue, reduced office culture, or even practice closure.

Improving medical office efficiency improves patient satisfaction and increases your practice’s bottom line. This list includes the top five ways to reform patient flow and boost revenue.

With many medical billing softwares on the market, it is difficult to select the right one. There are numerous options to consider. Do you want a comprehensive package? Or just revenue management? Do you need iPad compatible software? Or just desktop? Lastly, do you want general software or one for your medical specialty?

Picking a billing service can be difficult.  There are many options…some of which are less than great.  Choosing the wrong team can unfortunately have costly consequences as well…literally.