Your practice CEO
We promise to let integrity serve as our guiding light in all that we do. We know that understanding the needs of our clients is paramount for our success.
As a service company, we strive to set the bar for integrity and communication. We are committed to serving our clients and partners, keeping their needs top-of-mind in all of our interactions and actions. We tailor our behavior to meet these needs and exceed expectations. This commitment is the engine that drives our actions every day.
Our Humans
Three things you didn’t know about John:
Three things you didn’t know about Maria:
Three things you didn’t know about Sara:
Kindness is what she has always shown to her best friends, Ron and Harry. My power is my high sense of curiosity that brings me to discover things. Apart from that, I also possess the ability to read people’s minds, empathize, and use my magic wand to assess danger in every situation.
Three things you didn’t know about Carmen:
Three things you didn’t know about Jocei:
Three things you didn’t know about Trish:
Three things you didn’t know about Lauren:
The Auctus Timeline
12/01/2012 - Finger lands on the Latin word for growth circa 2:30 AM in Chicago, IL. $700 bucks and a laptop later, The Auctus Group is born!
After grinding at their full time jobs and hustling on the side, the Founding Partners take that leap of faith and go all in with Auctus. In office, every week, with every client - customer service over everything.
Websites up, business cards are in, making sales, serving clients...we’re looking like the real deal here, aren’t we? Still grinding it out on site with our clients! Starting to get busy in here, isn’t it, you guys?
TGIF(H) - Thank God It’s (our) First Hire! Making the leap from lifestyle business to employer! Begin conceptualizing how we scale...
Several hires and clients later, we’re no longer a single-state business. We have our first remote employee and out-of-state clients on the roster! Starting to spread our wings and test our new model.
Team doubles in size, as does our client base, holy crap, we’re in like 10+ different states? Remote model is materializing and gaining traction. Proof of (new) concept in the bag!
200%+ growth yet again, every year (easy to say when you’re small, relax). Starting to leverage our solution and expand our lines of business. Starting to look like a full back-office solution...I wonder what would happen if we put all of our data in a technology solution for our clients to have at their fingertips?
Rocky road to success is paved with the split of the Founding Partners, but many successes and again, our biggest scaling stretch to date. On the horizon, new website, new internal technology solutions, client-facing tech solutions, amazing additions to our team, and oh so many affiliate partnerships!
F*ck COVID. We regrouped. We reinvented. We restructured. We all got kicked in the teeth, didn't we? But we came out stronger for it!
Back to the Auctus Way - Growth! We expand our team internationally to five countries and growing!
More people. More clients. More better. 2022 is off to a rockin' start...
Ultimately, this is who we are…a service company. We want our clients to feel we are in this together, and simply put, it’s because we are. Our goals aren’t just problem-solving and completing tasks. It’s about making sure the person that we are serving gets what they’re looking for and more!
Act with morals, ethics, and honesty in every action you take. Integrity can be defined as "the state of being whole or undivided." Realize that you are representing the whole of Auctus and your coworkers and yourself with your actions before you take them. Do as Spike Lee said.
The same one action can have two opposite outputs depending on communication. Insurance BS is the perfect example...OVER-communicating what is happening, why, and how normal/unusual it is can be the difference between "my biller is doing nothing" and "my biller has my back."
We are a company run by a majority female, minority team, who believes in gender preference inclusivity and is proud to be different. We also do things differently because we question the norm. We're the only national, aesthetics-focused, RCM firm in the nation. We've been 100% remote since before it was cool. We have staff in 5 countries, and we publish it because we're proud of it, rather than hiding it like most RCM shops. This doesn't mean that we're the operational wild west over here because everyone is doing their own thing, but we love the skin we're in!
We believe in constant reinvention, curiosity, and learning. Like billing sharks, if we stop swimming, we become boring, crabby, old bean counters. We're always growing!
"Through best practices and unique experiences, Auctus has helped my practice grow 20% over the last 5 years."Plastic Surgeon - IL
"Bottom line for us - The Auctus Group laid out what they could do, and then they did it."Dermatologist - PA
"Auctus gives the feeling of an in-house employee, with the expertise of a fancy outside consultant."Plastic Surgeon - CA
"From admin to finance to operations, Auctus is always by my side. I think of them like the business end of my practice."Oculoplastic Surgeon - FL
TheAuctusGroup
