Inegrity over everything: The quality of being honest and having strong moral principles; moral uprightness and displaying empathy for all people and situations

DO:

1. Tell the Truth. …

2. Model the behavior you expect from others

3. Doing the right thing, even when its hard

4. Try collaboration instead of competition.

DON’T:

1. Don’t publicize negativity. …

2. Don’t lie

3. Don’t assume. It makes a fool out of everyone

Clear Communications is the key: Every person has a unique communication style, a way in which they interact and exchange information with others. Being able to communicate effectively is perhaps the most important of all life skills. It is what enables us to pass information to other people, and to understand what is said to us. There are multiple communication types, and being a global company, it’s important to take the time to learn what style works for others before setting the tone for what works for us. Finding common ground makes it all worth the effort.

DO:

1. Be clear

2. Listen to understand, not to respond

3. Provide examples; they always help

DON’T:

1. Don’t have a hidden agenda

2. Don’t assume full comprehension t

Great service leads to great returns: Good customer service is the bloodline of any business and the core of who we are and what we do. We know the value of the countless hours and tireless work our clients put into their practices as small business owners and we match it with our own, to enrich theirs. When customers are happy with the service they receive, they are more likely to trust and be loyal to that company. Good customer service creates a positive experience for all parties involved, which can result in repeat business, satisfied customers, happy employees, more referrals, and ultimately a great reputation.

DO:

1. Lead with empathy always; having a pleasant attitude goes a long way!

2. Make every interaction count, they are all relevant

3. Over provide knowledgeable and resourceful information.

DON’T:

1. Avoid; A waiting client is not a happy one

Dare to be Different: We are a company run by a majority female and minority team, who believes in gender preference inclusivity and is proud to be different. We also do things differently because we question the norm. We’re the only national, aesthetic-focused, RCM Firm in the nation. We’ve been 100% remote since before it was cool. We have staff in 5 countries, and we publish it because we’re proud of it. This doesn’t mean we’re the operational wild west over here because everyone is doing their own thing, but we love the skin we’re in!

DO:

1. Be a risk taker and challenge the status-quo to help create new breakthroughs

2. Be open!

DON’T

1. Be afraid to be yourself

Auctus; Latin for Growth: Growth is Auctus and Auctus is Growth. Its who we are and what we aim for. We believe in constant reinvention, curiosity, learning.

DO:

3. Be a risk taker and challenge the status-quo to help create new breakthroughs

4. Be open! We’re all going to have good and bad ideas sometimes

DON’T

2. Do the same thing over and over again because that’s just the way it’s done

3. Don’t stop challenging yourself

4. Don’t be afraid to ask why