Blogs

We stay up to date on the ever-changing insurance market's impacts on your specialty for you...because it's basically a full time job in and of itself.

May 9, 2026
by John Gwin

Clean Claim Rate, AR Aging, and DRO: The 4 Billing KPIs Every Practice Should Track

What Is a Good Clean Claim Rate? Ninety-five percent. That’s the floor. The reciprocal is a 5% denial rate — which sounds manageable until you see how many follow-up hours that 5% generates downstream. Most practices below 95% aren’t losing to payer behavior. They’re losing to their own intake process. Three variables move this number […]

November 17, 2025
by John Gwin

Medicare Prior Authorization for Ambulatory Surgical Centers: What Providers Need to Know (2025 Update)

Medicare Prior Authorization for Ambulatory Surgical Centers: What You Need to Know (2025 Update) Oh, 2025. Just when you thought you’d finally made peace with paperwork, CMS pulls a rabbit out of its regulation hat—another prior authorization rule, this time for ambulatory surgical centers (ASCs) in ten of America’s biggest, boldest states. Spoiler alert: If […]

November 7, 2025
by John Gwin

AI and ML in Billing: How They’re Changing the Game

The Future of Medical Billing Technology Is Already Here Remember when “AI” sounded like something from a sci-fi movie? Yeah, same. Now it’s sitting in your billing software, quietly doing more in five seconds than a human could in five hours — without the caffeine dependency. Artificial Intelligence (AI) and Machine Learning (ML) are no […]

October 29, 2025
by John Gwin

Next-Gen Billing: Emerging Technologies Revolutionizing Medical Billing

You know what’s more complicated than medical billing? Explaining it to someone who’s never seen an EOB (Explanation of Benefits). But buckle up, because the next generation of billing tech is about to make that complexity look like child’s play — or, better yet, make it disappear. The world of healthcare billing is evolving faster […]

October 24, 2025
by John Gwin

Medical Billing Services for Small Practices

Medical billing services for small practices help independent doctors and clinics manage claim submissions, payments, and denials so they can focus on patient care instead of paperwork.  Outsourcing these services improves cash flow, reduces overhead, and provides access to billing experts without adding staff. The Hidden Struggle of Small Medical Practices Running a small medical […]

October 3, 2025
by John Gwin

Denials in Medical Billing: Causes, Codes, and How to Fix Them

Denials in Medical Billing: Causes, Codes, and How to Fix Them Every denied medical claim costs time, money, and resources.  Denials in medical billing can disrupt cash flow, increase administrative work, and leave patients frustrated when services aren’t covered as expected. Recent studies show that nearly 12% of medical claims are initially denied, and hospitals […]

September 23, 2025
by John Gwin

Out-of-Network PPO Patients & The No Surprises Act: The Only Guide You Need

Out-of-Network PPO Patients & The No Surprises Act: The Only Guide You Need Out-of-Network PPO Patients & The No Surprises Act Insurance billing is about as fun as dental work without anesthesia. Out-of-network (OON) PPO benefits? Even murkier. Luckily, federal law—the No Surprises Act (NSA)—finally tilts the scale in your favor (sometimes). This guide lays […]

September 19, 2025
by John Gwin

CC Services QA: Your No-Nonsense Guide to Payer Contracting

CC Services QA: Your No-Nonsense Guide to Payer Contracting Where Do I Start? Let’s start with your strategy. We have to decide who you want to get in-network with and why! Should I Take Medicare? Medicare is a major government payer serving largely the 65+ age range. So, if you’re serving a population even partially […]

August 29, 2025
by John Gwin

Stop Billing Like a 1099 in 1999: The Right Way to Set Up Insurance Contracts (EIN, GNPI, INPI & More)

Stop Billing Like a 1099 in 1999: The Right Way to Set Up Insurance Contracts (EIN, GNPI, INPI & More) Let’s talk about a tale as old as time. A well-meaning provider launches a practice, gets credentialed under their Social Security Number (SSN) and individual NPI (INPI)… or, equally messy, their SSN with their group […]

August 6, 2025
by John Gwin

What is Patient Liability: A Complete Guide For Patients, Providers, and Planners

What is Patient Liability: A Complete Guide For Patients, Providers, and Planners If you’ve ever looked at a medical bill and wondered why you still owe money, even after your insurance or Medicaid paid their part, you’re dealing with patient liability. This is a term that comes up a lot in healthcare, but it’s not […]

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