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"Our collections have gone up approximately 28-45%..."
As the financial manager for a busy plastic surgery practice, I can recommend the Auctus Group without any hesitation. For starters, John and Kyle, could not be more dependable, professional, hard-working and dedicated. They are incredibly smart, young guys who understand how to work with insurance companies to get the maximum payments. In addition, they’re great at assisting with reporting and getting the most from our practice management software. Since we switched billing services, our collections have gone up from approximately 28% to 45%. Using The Auctus Group was one of the best business decisions we’ve made.
"They have become a part of the bedrock of our practice..."
We have had the pleasure of working with The Auctus Group as their first ever client. That leap of faith for us has turned out to be a terrific business decision as they have become a part of the bedrock of our practice. As we have grown they have adjusted to our needs with agility and excellence providing billing, bookkeeping, and consulting as well as financial and process oversight.
"I have completely entrusted them with the financial backbone of my practice..."
I have used The Auctus Group for billing and consulting services for 5 years now. Their team has been consistent, reliable and absolutely expert in their pursuit of reimbursement for my practice. They are available for me at all times and always able to provide a status or gameplan...whatever is needed. In addition to managing our billing, their consultants have provided guidance in directing practice growth from assisting with staffing, providing IT oversight and championing the mastery of our practice management software. Their consulting has built out process in my practice that has lasted. Although previously difficult to relinquish, I have completely entrusted The Auctus Group with the financial backbone of my practice. I have referred them to multiple colleagues and will continue to do so.
"The Auctus Group has been instrumental in providing us the empirical data needed to make crucial practice growth decisions..."
We found The Auctus Group in a time of transition for our practice. They were able to quickly identify needs, supplement staff and process where necessary and assist us in navigating growth as well as development. Beyond the billing, The Auctus Group has been instrumental in providing us the empirical data needed to make crucial practice growth decisions. As we continue to develop, we are consistently finding additional opportunities for value add from their team. We would absolutely recommend The Auctus Group to our colleagues.
“I think of The Auctus Group as the business end of our practice.”
I think of the Auctus group as the business end of our practice. They have expertly advised us and negotiated on our behalf in every step of building our practice (EMR selection, equipment, job descriptions, salaries, hiring process, etc). Auctus stands a step above the rest due to their depth of knowledge, experience, professionalism and the fact that I feel they truly care about our practice. They are simply excellent.
The Auctus Group has been instrumental in the development of my practice from the earliest stages.
The Auctus Group has been instrumental in the development of my practice from the earliest stages. John and Kyle have an extensive network of contacts and they facilitate bridging the gaps to completing every goal we set forward. They are an outstanding reference and provide vigilant, ethical coding and billing which lends itself perfectly for surgeons with concern during the case collection period. These guys will work at all hours to get you off the ground and support your practice.
"Their depth of knowledge in coding, and numbers in general, amazes me...."
After years of dealing with an unresponsive and impersonal medical billing company, I was relieved to meet The Auctus Group. With the previous billing company, I had to do all of the coding myself. They merely submitted the bill. There was no improvement or change. The Auctus Group presented a very personalized hands-on approach to medical billing. The Auctus Group is extremely responsive to my questions regarding proper coding and billing. Although my EMR generates codes, the Auctus Group reviews all claims and makes corrections before submitting the claim. Unlike previous billing companies, The Auctus Group will circle back to discuss the coding issues with me, so that I don’t continue making mistakes. Their depth of knowledge in coding, and numbers in general, amazes me. He is always current and accurate with billing and coding. They have worked very closely with my solo practice to reduce our spending and optimize our resources and increase our revenue. I personally have watched them take on insurance companies with great tenacity. I am very pleased with the relationship we have developed.
"Our collections immediately jumped the first month..."
The Auctus Group has been an integral part of our practice and has played a pivotal support role in its development. We initially brought them on board to assist in launching our medical spa which has been a great success from day one. Over the following several years they assisted us with evaluating process, software, staff and venders as we navigated practice growth. This past year we made the decision to utilize their medical billing services and our collections immediately jumped from the first month. The Auctus Group is truly a part of our team. They consistently go above and beyond for us and we look forward to working together with them for years to come.
"We highly recommend them to anyone needing billing or consulting services..."
When contracting for services in the workplace, you are lucky to get half of what you expect. The Auctus group has proven to be a pleasant exception to this expectation. Since taking over the billing services for our busy plastic surgery practice, The Auctus Group has excelled in medical billing and accounts receivable performance. They have been tenacious and effective negotiators with the insurance companies and have developed unique and efficient processes to maximize our reimbursement. They are upbeat, enthusiastic and responsive to your needs. We highly recommend them to anyone needing billing or consulting services.
"They are very knowledgeable and attentive , easily reachable, and very proactive in terms of anticipating future billing and practice needs and concerns..."
John Gwin and The Auctus Group are fantastic. I have worked with them for nearly 2 years. They are very knowledgeable and attentive , easily reachable, and very proactive in terms of anticipating future billing and practice needs and concerns. They were extremely supportive of me and my practice during a staffing shortage, taking on extra responsibilities to ensure my practice continued to function well. I recommend them to anyone searching for a new practice management group, or anyone in need of billing expertise.
"Their team has become an integral part of our practice..."
It has been a pleasure working with The Auctus Group over the past 5 years. Their team has become an integral part of our practice, streamlining the pre-authorization, billing, and collections phases of the insurance component of our practice. They have implemented many new strategies to ensure maximum efficiency. Their professionalism is without reproach and I look forward to continuing working with The Auctus Group in the years to come.
"Bottom line for us - The Auctus Group laid out what they could do for us and then did it..."
We began working with The Auctus Group after a very difficult experience with another outsourced service after previously having an in-house team. The transition was handled in an incredibly short amount of time, no more than a few weeks. In the following month, The Auctus Group was able to overcome a tremendous system cleanup, sift through to find our payable claims, address numerous large scale projects, and get us to a place where we had not been in years. They are accessible, responsive, andthey really understand the process flow from billing to bookkeeping which has saved us time and helped us to work smarter not harder. It has been very difficult to find a group or team that we can truly trust to handle our receivables. We finally have that now. Bottom line for us - The Auctus Group laid out what they could do for us and then did it.
"Their expertise on every aspect of the medical practice never ceases to amaze me..."
As the owner and president of an elective cosmetic facial plastic surgery practice consisting of one surgeon, I am most grateful for the help of The Auctus Group while transitioning to a multiple provider and specialty practice. John Gwin and Kyle Battles have personally guided us through changes in patient billing, bookkeeping, accounting and much more. Their expertise on ever aspect of the medical practice never ceases to amaze me. They have also given us guidance in professional areas of our practice and provided us with stellar referrals to other professional when needed. I am grateful to have had the help from The Auctus Group in the many layers of our practice.
"Their consultant helped us rebuild and redesign our EMN templates to transition from paper to electronic billing and streamline the flow of information..."
The Auctus Group has proved a versatile, resourceful and knowledgable partner for our practice. After on-boarding a new practice management, billing and EHR system we experienced numerous growing pains that we were unable to overcome with the support options available to us. Beyond this, we simply did not have the time to sit through the calls...we have a practice to run! Their consultant helped us rebuild and redesign a number of our EMN templates to transition from paper to electronic billing and streamline the flow of information from our clinical team to billing personnel. As they worked, we were always able to throw additional questions, problems, thoughts their way and receive immediate feedback as well as solutions from billing issues, to reporting issues to Meaningful Use and beyond. It has been a pleasure having them available to us and we would absolutely recommend their services.